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Frequently Asked Questions

What is the Port Hope Northumberland Community Health Centre?

The Port Hope Northumberland Community Health Centre is a non-profit, community governed healthcare and support service centre. It serves residents within a 50 kilometer radius of the Centre who do not have a family physician or who need its support and wellness services.

Who runs the Port Hope Northumberland Community Health Centre?

The Centre is governed by a volunteer Board of Directors of individuals from the community. Currently, 12 directors from local communities are responsible for the mission and strategic direction of the Centre.

Does the Centre have a walk in clinic?

The Centre does not provide emergency care, nor is it a walk-in clinic. Although same day visits may be available, clients must make an appointment. Primary care and support services are available to those registered with the Community Health Centre. If you require emergency care please go directly to the hospital.

What if I need to see a health professional on short notice?

Every effort will be made to leave appointment time slots open and available for clients needing urgent care. Clients must call the Centre to obtain urgent care appointments.

What are the types of health professionals and other staff that provide service?

The Centre has family physicians, nurse practitioners and a healthcare support team providing services such as food care, mental health counseling, diabetes education, health promotion, caregiver support, nutrition counselling and many community outreach programs.

Do I have to pay to receive services?

There are no fees for any services which are covered by OHIP.

Are you open evenings and weekends?

The Centre is open Monday and Friday from 8:30am to 5:00pm, Tuesday 7:00am to 5:00pm, Wednesday and Thursday 7:00am to 7:00pm.

What if I miss an appointment?

Clients are asked to make every effort to keep appointments and to be on time. If you cannot make an appointment we request 24 hours notice. If you miss three consecutive appointments your registration may be voided.

Can I go to another general practitioner while I am a client of the Health Centre?

When you become a client of the Community Health Centre you are enrolled with the physicians at the Centre. If you choose to see another general practitioner the physician with whom you are enrolled can remove you from the roster.

Where can I find out more information about the Community Health Center?

Visit the Community Health Centre’s website often for up to date information and resources. Alternately visit our office located at 99 Toronto Road Port Hope or call 905-885-2626

Contact Us


 

99 Toronto Road
Port Hope, ON L1A 3S4
905-885-2626
info@porthopechc.ca

 

Please do not use this email address to transmit personal health information or appointment inquiries.

 

Hours of Operation

Privacy Notice

 

For more information on our privacy policies, click here:

 

Privacy Policy

 

 

Principle of Client and Family Centred Care

 

The governing body (Board of Directors), leadership, and staff of the PHNCHC are fully committed to quality and safety and to the principle of client and family centred care.  Therefore there is a desire to seek input and feedback from clients and to partner with them and the community we serve.

 

View our full ‘Client and Family Centred Care’ principle

Important Notice

 

The Port Hope Northumberland Community Health Centre is a fragrance free environment. Perfumes, after shaves, colognes, strongly scented soaps or deodorants are not permitted due to potential allergic reactions by clients, visitors and staff.